Shipping policy
Online Orders
We offer free standard shipping on all orders over £1000 in the UK.
And free standard shipping on all orders over €1000 in Europe.
For smaller orders, shipping is calculated at checkout, after you enter your postcode.
Orders are processed within 1-2 business days.
Orders placed before 1:00 PM GMT (Monday to Friday) are dispatched the following business day.
Orders placed after 1:00 PM GMT, or on weekends and UK public holidays, will be dispatched in 2 working days.
Please see our standard shipping timescales below:
| UK Mainland | 1-2 business days |
| Europe Zone 1 (includes Austria, Belgium, Germany, Denmark, Finland, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Guernsey, Isle of Man, Jersey, Norway and Switzerland) | 5-8 business days |
| Europe Zone 2 (includes Albania, Andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Vatican City, Iceland, Kosovo, Latvia, Liechtenstein, Lithuania, Malta, Moldova, Monaca, Montenegro, North Macedonia, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Türkiye and Ukraine) | 5-12 business days |
For orders shipped to Europe, local import duties, taxes, and customs charges may apply. These charges are the responsibility of the receiving customer and must be paid to allow delivery to be completed.
All goods shipped to Europe require the shipper’s EORI number and VAT number to be provided in order for dispatch to take place. Failure to supply this information may result in delays or cancellation of the order.
Please ensure that your delivery address is accessible for the size of the delivery vehicle. If there are any access restrictions (such as narrow roads, weight limits, or restricted access times), you must inform us at the time of ordering to avoid delays.
If you require expedited delivery, please contact us prior to placing your order to discuss available options.
Should you require your goods to be delivered sooner, please contact our office on +44 (0)1142 699119 to discuss the available options.
Click & Collect
Products are available for free collection from our Depot in Sheffield:
SPA Power Machinery @ Spa Landscaping Ltd, 20-22 Orgreave Close, Sheffield, Dore House Industrial Estate, S13 9NP
Opening hours: Monday – Friday; 9am – 5pm (closed UK Bank Holidays)
Disclaimer
Shipping transit times are only estimates, and no delivery date is 100% guaranteed.
If an event occurs which is outside our reasonable control: for example courier strikes, strikes in general, failure of a utility service or transport network, act of God, war, terrorism, riot, we will not be liable to you as a result of any delay or failure to perform our obligations.